What are the delivery fees?

The delivery fee in Lithuania is EUR 7 per shipment (individual terms may apply).

Free delivery for orders over EUR 150 (VAT included) from the Kaunas FEZ warehouse.

Express delivery from the manufacturer's warehouses may be available under separate terms. In such cases, the delivery price may differ from the manufacturer's standard rates, depending on the order volume, delivery location, and level of urgency.

How long does delivery take?

If the ordered goods are in the Kaunas FEZ warehouse, delivery within Lithuania takes 1–2 business days.

In other cases, the estimated delivery time is indicated on the product page before placing the order.

What are the return terms?

Since you purchase goods through our online store, you have the right, without giving a reason, to return a good-quality item within 14 days of receiving it.

This right does not apply to:

• items made or configured to your individual specifications;
• digital content or software licenses where the packaging (seal) has been opened;
• other exceptions set out in Article 6.228¹⁰ of the Civil Code of the Republic of Lithuania.

The returned item must be unused, undamaged, and in its original packaging with all accessories and documents included. Return shipping costs are covered by the buyer, unless otherwise agreed.

What should I do if I receive a faulty item?

Please contact us immediately – the situation will be resolved promptly in accordance with the applicable warranty and consumer protection laws.

How can I get in touch?

You can reach us by phone or email, as listed on the Contacts page.

How can I get special offers?

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