1. General provisions
This privacy policy governs the main principles of personal data collection, processing, and storage followed by UAB “ELINTA” when providing goods and services through its online store.
Data processing is carried out in accordance with the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts.
2. DATA CONTROLLER
UAB “ELINTA”
Company code: 132641289
VAT payer code: LT326412811
Registered address: Terminalo g. 3, LT-54469, Biruliškės village, Karmėlava eldership, Kaunas district municipality
Tel.: +370 37 351 999
Email: info@elintashop.com
3. What personal data do we collect?
Depending on how you use our online store, we may collect the following data:
- First and last name;
- Email address;
- Phone number;
- Delivery and/or billing address;
- Order history and purchase information;
- Payment information (processed via third-party payment service providers; we do not store payment card data);
- IP address, browser and device information, cookie data (see our Cookie Policy).
4. Purposes of data processing
We process your personal data for the following purposes:
- to receive, process, and deliver orders;
- to issue invoices and other accounting documents;
- to administer your customer account;
- for customer service and communication regarding orders;
- to send newsletters and special offers (only with your consent);
- to ensure the website's operation, statistical analysis, and improvement;
- to fulfill legal obligations (e.g., tax accounting, consumer rights).
5. Legal basis for data processing
- Conclusion and performance of a contract (order processing, delivery);
- Compliance with a legal obligation (accounting, taxes);
- Your consent (marketing communications, non-essential cookies);
- Legitimate interest (website security, fraud prevention, direct marketing to existing customers in accordance with Lithuanian law).
6. Data retention period
We retain personal data for as long as necessary to achieve the stated purposes, or for as long as required by applicable law (e.g., accounting documents are kept for the period set by law). Once the retention period ends, the data is destroyed or anonymized.
7. Disclosure of data to third parties
We may share your data with:
- courier and delivery service providers – to deliver your order;
- payment service providers – to process payment;
- IT service providers who administer our systems and website;
- accounting service providers;
- government authorities, where required by law.
Data is not shared with third parties for marketing purposes without your consent.
8. Your rights
Under the GDPR, you have the right to:
- receive information about how your personal data is processed;
- access the data being processed and obtain a copy of it;
- request correction of inaccurate or incomplete data;
- request erasure of your data (the "right to be forgotten");
- restrict the processing of your data;
- object to the processing of your data (including direct marketing);
- data portability;
- withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal;
- lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).
To exercise your rights, please contact us at info@elintashop.com.
9. Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or disclosure.
10. Cookies
Information about the cookies we use can be found in our separate Cookie Policy.
11. Changes to the privacy policy
This privacy policy may be updated periodically to reflect changes in applicable law. We recommend that you check this page from time to time.
12. Contact
If you have any questions about this privacy policy or the processing of your personal data, please contact us:
Email: info@elintashop.com
Tel.: +370 37 351 999